Privacy Policy

1. Information We Collect

When you create an account or use our services, we may collect the following types of information:

• Account Information: Your name, email address, and profile picture as provided through your authentication provider (Google, LinkedIn, or GitHub).
• Authentication Data: OAuth tokens and identifiers from third-party login providers used to verify your identity.
• Subscription Information: Your subscription plan, billing status, and payment history managed through our payment processor.
• Usage Analytics: Information about how you interact with our platform, including pages visited, features used, interview sessions completed, and time spent on activities.
• Device Information: Browser type, operating system, IP address, and general location data derived from your IP address.
• User-Generated Content: Resumes you upload, interview responses you provide, and any other content you submit to the platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Authentication and Account Management: To create and maintain your account, verify your identity, and manage your login sessions.
• Subscription Management: To process payments, manage your subscription plan, and provide access to premium features.
• AI Interview Services: To generate personalized mock interview questions, evaluate your responses, and provide feedback using artificial intelligence.
• Resume Analysis: To analyze your uploaded resumes against job descriptions, calculate ATS compatibility scores, and provide optimization suggestions.
• Customer Support: To respond to your inquiries, resolve issues, and provide technical assistance.
• Platform Improvements: To analyze usage patterns, identify bugs, improve our algorithms, and develop new features.

3. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission via HTTPS, secure server infrastructure, and restricted access to personal data on a need-to-know basis.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data.

4. Third-Party Services

Our platform integrates with the following third-party services, each with their own privacy policies:

• OpenAI: We send anonymized interview prompts and resume data to OpenAI's API to generate AI-powered feedback and analysis. No personally identifiable information is included in these requests.
• Stripe: Payment processing is handled by Stripe. Your payment card details are collected and stored directly by Stripe and are never stored on our servers.
• OAuth Providers (Google, LinkedIn, GitHub): We use these services for authentication. We receive only the profile information you authorize during the login process.

5. Cookies

We use cookies and similar technologies for the following purposes:

• Session Cookies: Essential cookies that maintain your login session and allow you to navigate the platform without re-authenticating.
• Analytics Cookies: Used to understand how visitors interact with our platform, which helps us improve the user experience.

You can control cookie preferences through your browser settings. Disabling essential cookies may prevent you from using certain features of the platform.

6. Your Rights

You have the following rights regarding your personal data:

• Account Deletion: You may request complete deletion of your account and all associated data at any time by contacting our support team.
• Data Access: You may request a copy of the personal data we hold about you.
• Data Removal: You may request removal of specific personal data, including uploaded resumes and interview session history.
• Data Portability: Where technically feasible, you may request your data in a portable format.

To exercise any of these rights, please contact us at the email address below. We will respond to your request within 30 days.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: support@interviewprepai.com